FREQUENTLY ASKED QUESTIONS
Questions about color contacts :
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How to put and remove my lenses ?
Just follow the instructions on the instructions for use provided with your lenses Diamond Paradeyes Paris.
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That is the meaning of the words DIA and BC ?
DIA means Diameter, the distance between the two edges of a lens of color. BC means Radius of curvature, it corresponds to the radius of curvature of the cornea, it is used to adjust the curvature of the lens to your eye to ensure you have more comfort.
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Can I wear my contact lenses if I am pregnant ?
Normally, there are no constraints, however, it is better to have the opinion of a health professional.
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My contacts can t stay glued to my eyes ?
No, this is not possible. It is very simple to remove.
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My lenses are t-they disappear behind the eye ?
No, this is not possible.
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The lenses are in Diamond Paradeyes Paris can t they correct the view ?
No, our lenses are without correction. Corrective lenses are a medical device, only the health care professionals (opticians, pharmacies...) are allowed to sell.
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My eyes are very dark, is that your lenses will have an effect on my eyes ?
Yes, of course. Most of our customers have dark eyes base (see photo illustration of products). Even if you have black eyes, choosing a pair of grey lenses for example, your eyes will become gray (same clear).
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I have just put my contact lenses on my eyes and they sting, it is normal ?
Sometimes, it is normal to feel a small tingling sensation at the beginning of the installation. If this persists, remove and check that the lens is clean. Sometimes, dust can be deposited between the eye and the lens, and can cause tingling.
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The solution for the lenses is provided ?
Not the solution for the lenses is to buy them separately (opticians, pharmacies, online, etc.).
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The case is t-he provided ?
Yes the case for conservation is supplied with its accessories : clamp and suction cup (as well as a user manual) for easier application. Disinfect the accessories with the lens solution before use.
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Can I sleep or take a nap with my contact lenses ?
No, this can be dangerous.
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The lenses are in Diamond Paradeyes Paris last how long ?
Our lenses have a duration of one year (after opening the pack) under the condition of well to maintain.
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Your lenses are t-they natural on the eyes ?
Yes their effect is very natural on the eyes !
Questions about orders :
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Your products are they in stock ?
Yes, all our products are in stock.
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When do you ship my package ?
Your package will leave our warehouse the same day or maximum within 48 hours.
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And when did my parcel will arrive at me ?
We ship your parcel via The Post office with a tracking number. The time limits are indicative, and may be between 2 to 4 days. The delivery is pretty fast in Diamond Paradeyes.
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My package goes to t it in the mailbox ?
Yes, your package goes in the mailbox, it is not necessary to receive directly at home (if you are absent).
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I don't live in France, can I order ?
Yes, we ship worldwide with a tracking number. The delivery is also quite fast.
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If I command multiple times, would I have the right to privileges ?
Yes, if you order several times, your loyalty will be rewarded. We will offer you discounts on your next orders !
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How to track my parcel ?
Your tracking number will be sent to you by mail, you can track your package on the official website of THE POST office.
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What means of payment do you accept ?
We accept payments via Paypal, credit card, bank transfer, or Cash.